FAQ

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	What services does Smartbuzz provide ?
	Where is Smartbuzz's offshore development center located ?
	What are the normal working hours in a day and week ?
	What are the modes of communication ?
	Do you have your own offshore development center, or do you subcontract ?
	What is the strength of your company ?
	What type of a team does Smartbuzz have ?
	What type of processes does Smartbuzz have in place ?
	What are the company's core competencies ?
	Do you provide post-development maintenance ?
	How can we be sure that the software you develop for us will not end up in a competitor's hands after it is completed ?
	What kinds of guarantee do we get that the work is done well ?
	How does Smartbuzz protect confidentiality ?
	Can you provide references ?
	How do you ensure quality of services ?
	How flexible are you in accepting our standards or methodologies for development on our projects?
	What engagement models does Smartbuzz offer its clients?
	Can I outsource the projects and assignments that I have from my clients to Smartbuzz?
	What is the response time to an initial communication?
	How do you provide project estimates and project schedules?
	How do you handle change request and changes in project scope?
	How is testing and quality assurance performed?
	How do you ensure knowledge retention in your organization pertaining to the projects that you handle?
	How do you deal with urgent bug fixing?
	How detailed a set of requirements do you require from us?
	Offshore software development strikes fear in my mind. Are you easy to reach and how fast do you respond to calls?
	Are there mechanisms in place to ensure deadlines, milestones and timely delivery?
	How do you deal with people who change their minds all the time and want something changed in mid-project?
	Can you provide us with onsite consultants?
	How do you manage resource attrition in your company?
	How do you manage recruiting process in your company?
	What is company's project management procedure?
	How complex a software project can you develop?
	Who owns the code at the end?
	Do we get the complete set of development files at the end?
	What technology experience does Smartbuzz have?
	Do offshore programmers write code in their native language?
	Is the code documented?

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	You can find everything related to our operations, our implementation, our working methodology in this section.
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We stand behind our work, we provide technical support for 40 days after final delivery for the projects we develop which can be further extended under maintenance contract. Please contact us for further information.

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